Who are LuckyU?

We are located in the ancient land of ceramics, China, our store is dedicated to offering exquisite handcrafted ceramic products. Each piece is a testament to the tireless efforts of our skilled artisans.Through every stage – from the careful sculpting to the final firing – our ceramics are a labor of love, combining age-old techniques with contemporary design. Our mission is to infuse each unique piece with the warmth and passion of its creation, bringing the beauty and stories of this timeless craft into your home.

Why handmade ceramics are always expensive?

Our ceramics are priced to reflect the exquisite craftsmanship and meticulous effort that goes into creating each piece.

As purely handcrafted items, the process of making ceramics is incredibly time-intensive and laborious. It begins with shaping the clay body, followed by intricate hand-carving and coloring of the patterns. Each step demands a significant amount of time and attention from our skilled artisans.

This dedication to quality and the art of ceramics is what sets our pieces apart and justifies their value.

What is your process of making ceramics?

The process begins with selecting high-quality clay, precisely mixed to the right consistency. Our craftsmen then hand-throw the clay, meticulously sculpting and engraving elegant patterns. After designing, each ceramic undergoes a prolonged drying process, careful firing, glazing, and a final firing.

For example, our "Winter Night" and "MoonShadow" series showcases the unpredictability and natural beauty of traditional ceramic firing. Each piece is raw when placed in the kiln and fired using horsetail pine as fuel. The intensive firing process lasts five days, reaching temperatures up to 1300 degrees Celsius. This high-temperature oxidation-reduction environment in the kiln creates unique effects on each piece. After seven days of cooling post-fire, opening the kiln is like unveiling a mystery box, revealing distinct ceramics every time. Furthermore, we do not use any artificial glazes. The glaze-like effects you see on our ceramics are naturally formed during the firing process, adding to their uniqueness.

Do you ship worldwide?

Currently, we offer shipping to:

1. Australia
2. Austria
3. Belgium
4. Canada
5. Denmark
6. Finland
7. France
8. Germany
9. Greece
10. Ireland
11. Italy
12. Japan
13. New Zealand
14. Norway
15. Poland
16. Romania
17. Singapore
18. Spain
19. Sweden
20. Thailand
21. United Kingdom
22. United States

More shipping destinations will be available in the future, and we look forward to expanding our reach.

how long does it take to receive my order?

Upon receiving your order, we will pack your order within 48 hours and arrange for shipment. The international shipping process usually takes between 5 to 12 days, but sometimes there might be delays due to factors such as adverse weather conditions or customs inspections. The shipment is trackable, and all relevant information will be promptly communicated to you via email.

Moreover, in our effort to protect the planet we love, all our packaging materials are eco-friendly, consisting of recyclable and biodegradable materials, including the filling foam.

Can I return items?

Unfortunately, due to the unique nature of our handcrafted ceramic products and the complexities of international shipping, we do not accept any returns or issue refunds. Please consider your purchase carefully before placing an order. We appreciate your understanding!

What if my order arrives damaged?

If you receive a damaged product, please contact us immediately via email. Include your order number, receipt, and photos or videos of the damaged product as evidence. After we verify the information, we will process a return or refund for you.

Please note that we cannot accommodate requests made after 7 days. Ensure to contact us within 7 days of receiving your package.



Contact Us

If you have any questions or suggestions, please don't hesitate to reach out to us. We'd love to hear from you and are always here to help.